Back to Home

Privacy Policy

Effective Date: February 11, 2026

Website: www.getrestomanage.com

1. Introduction

Welcome to RestoManage ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your business data. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website getrestomanage.com or use our unified restaurant operating system.

2. Information We Collect

We collect information to provide our services, including automating workflows between delivery apps, inventory, and suppliers.

A. Personal & Account Information

When you register for RestoManage, we may collect:

  • Contact Details: Name, email address, and phone number of the restaurant manager or owner.
  • Business Details: Restaurant name, trade license information, and location.

B. Operational & Platform Data

To function as your "F&B Operating System", we collect and process:

  • Sales Data: We aggregate performance data by integrating with third-party platforms such as Talabat, Careem, Deliveroo, and Noon.
  • Inventory & Purchasing Habits: We track stock levels and purchasing history to generate inactivity alerts (e.g., warning if you haven't ordered cooking oil in X days).
  • Supplier Interactions: Data regarding orders placed through our Supplier Marketplace.

C. Financial & Compliance Data

  • VAT Data: We aggregate financial data from suppliers, delivery platforms, and POS systems to perform Quarterly VAT calculations for your filing preparations.
  • Regulatory Data: We track expiry dates for trade licenses and mandatory health contracts (e.g., grease trap cleaning).

3. How We Use Your Information

We use the collected data for the following purposes:

  • Unified Dashboard: To present a centralized view of your sales, revenue trends, and platform comparisons.
  • Menu Engineering: To analyze item performance and provide insights on underperforming menu items.
  • Automation: To automatically book appointments with service partners for pest control and grease trap cleaning.
  • Notifications: To send alerts regarding low stock or upcoming compliance deadlines.
  • Aggregated Data & Market Research: We may process de-identified, aggregated data regarding "Food Consumption Trends" to provide market research insights to FMCG brands and food distributors.

4. Sharing of Your Information

We may share information with third parties in the following specific situations:

  • Suppliers & Vendors: When you place an order or use our compliance features, we share necessary details with the specific suppliers or Dubai Municipality-approved vendors (e.g., for pest control) to fulfill the service.
  • Service Providers: We use third-party technology providers to host and maintain our infrastructure, including Supabase (database), Cloudflare (security/hosting), and Google services.
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., UAE tax or municipality authorities).

5. Data Storage and Security

We utilize industry-standard technologies to secure your data. Our backend infrastructure relies on secure cloud services including Supabase and Cloudflare to protect against unauthorized access. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Third-Party Integrations

Our service integrates with third-party delivery platforms (Talabat, Careem, etc.) and communication tools (WhatsApp API, Twilio). This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party platform you connect to RestoManage.

7. Your Data Rights

Subject to applicable UAE laws, you may have the right to:

  • Access the personal and business data we hold about you.
  • Request corrections to inaccurate data.
  • Request deletion of your data (subject to legal retention requirements for financial/VAT records).

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: