Terms of Service

Last Updated: February 13, 2026

Entity: RestoManage LLC

Jurisdiction: Sharjah, United Arab Emirates

1. ACCEPTANCE OF TERMS

By creating an account, subscribing to, or using the RestoManage platform ("Service"), you ("Client," "Restaurant," or "You") agree to be bound by these Terms. If you do not agree, you must discontinue use immediately. RestoManage reserves the right to update these terms at any time without prior notice. Continued use constitutes acceptance of revised terms.

2. NATURE OF SERVICE & DISCLAIMERS

RestoManage is a SaaS (Software as a Service) Platform and B2B Marketplace Venue.

2.1 "As Is" Basis

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses.

2.2 Third-Party Integrations

Our "Unified Dashboard" aggregates data from third-party platforms (e.g., Talabat, Deliveroo, Careem). We do not guarantee the accuracy, completeness, or timeliness of this data. If a third-party API changes, breaks, or restricts access, RestoManage is not liable for any resulting loss of functionality or data.

2.3 Operational Beta

You acknowledge that the Service is in an active development phase ("Beta"). Bugs, crashes, and data anomalies may occur. You use the Service at your own risk.

3. SUBSCRIPTION & PAYMENTS

3.1 Fees

Subscription fees (e.g., Starter @ AED 550, Pro @ AED 1,350) are billed in advance on a monthly basis.

3.2 Auto-Renewal

Your subscription will automatically renew at the end of each billing cycle unless cancelled at least 24 hours prior to the renewal date.

3.3 No Refunds

Payments are non-refundable. There are no credits for partial months of service or for periods where the Service was not used.

4. MARKETPLACE & SUPPLIER TRANSACTIONS

4.1 Venue Only

RestoManage acts solely as a technological venue to connect Restaurants with third-party Suppliers. We are not a party to any transaction between you and a Supplier.

4.2 Product Liability

RestoManage does not manufacture, warehouse, inspect, or guarantee any goods sold via the Marketplace. The Supplier is solely responsible for product quality, safety, and delivery.

4.3 Disputes

Any dispute regarding defective items, late delivery, or warranty must be resolved directly between You and the Supplier. RestoManage is not liable for Supplier performance.

4.4 Payment Processing

If RestoManage collects payment on behalf of a Supplier, we do so strictly as a limited payment collection agent.

5. COMPLIANCE & TAXATION

5.1 VAT Estimates

Any VAT calculations or financial reports provided by the Service are estimates only based on data inputs. They do not constitute official tax advice.

5.2 User Responsibility

You are solely responsible for verifying all data before filing returns with the Federal Tax Authority (FTA). RestoManage accepts no liability for fines, penalties, or audits resulting from your use of our data.

5.3 Prohibited Conduct

You agree not to use the Service for any unlawful purpose, including but not limited to VAT evasion, falsifying sales records, or money laundering. We reserve the right to report suspicious activity to UAE authorities.

6. INTELLECTUAL PROPERTY

6.1 Our Rights

All rights, title, and interest in the Service (including code, design, logos, and algorithms) belong exclusively to RestoManage.

6.2 Restrictions

You may not (a) reverse engineer the Service; (b) use bots, scrapers, or spiders to access our data; or (c) build a competitive product using our features or ideas.

7. LIMITATION OF LIABILITY (CRITICAL)

TO THE MAXIMUM EXTENT PERMITTED BY UAE LAW:

7.1 Indirect Damages

RestoManage shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business interruption.

7.2 Liability Cap

In no event shall RestoManage’s total cumulative liability to you for all claims exceed the total amount of fees paid by you to RestoManage in the six (6) months preceding the claim.

8. INDEMNIFICATION

You agree to indemnify and hold RestoManage harmless from any claims, damages, or expenses (including legal fees) arising from: (a) your misuse of the Service; (b) your violation of these Terms; or (c) any dispute between you and a Supplier or Government Authority.

9. GOVERNING LAW & DISPUTE RESOLUTION

9.1 Jurisdiction

These Terms shall be governed by the laws of the Emirate of Sharjah and the Federal Laws of the United Arab Emirates.

9.2 Dispute Resolution

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Sharjah, UAE.